Booking
Booking terms
Deposit, check-in and check-out times, no-shows and early departures: the booking terms at Hotel Austria.
At a glance
- Normally a deposit of 20% of the total, never less than one night.
- If you cancel up to 3 days before arrival, your deposit is refunded; after that, the deposit is forfeited.
- The room is available from 14:00 on the day of arrival and must be vacated by 10:00 on the day of departure.
The full text below is binding.
This translation is provided for your convenience: the Italian text is the binding version.
Deposit
As a general rule, a deposit of 20% of the total price of the stay, for the chosen board basis and the agreed period, is payable, and in any event it shall never be less than the price of one night’s accommodation. The deposit, which is confirmatory in nature for the hotelier, is instead penitential in nature for the guest, in the sense that, should the guest cancel the contract up to 3 days before the start of the stay, he or she shall be entitled to a refund of the deposit paid; cancellation after that time shall entail the forfeiture of the deposit paid.
Customary start and end of board and lodging (Check-in/Check-out)
Unless otherwise agreed, of course, the room is made available to the guest from 14.00 on the day of arrival and must be vacated by 10.00 on the day of departure.
Failure of the guest to arrive on the agreed date (No-show)
Only where documentary evidence exists (a deposit or a letter) is the hotelier, in the event that the guest fails to arrive on the agreed date, obliged to hold the accommodation until 12.00 on the day following the scheduled day of arrival.
Early departure or late arrival of the guest
Without prejudice to any agreements between the parties derogating from the provisions set out below, in the event of late arrival or early departure of the guest not attributable to a breach of contract by the hotelier, the latter shall be entitled to payment for the room only, for the entire agreed period not used (in which case the room shall remain at the guest’s disposal). The hotelier may use the room, subject to the obligation to refund to the original guest the amount corresponding to the period of such use.
Consumer information
The contract for your stay is concluded with Hotel Austria S.R.L., Via della Serenissima, 15 – 30021 Caorle (VE), Italy, VAT no. 05013740278, tel. +39 0421 81341, info@hotelaustria.it.
For accommodation bookings for specific dates, the right of withdrawal provided for distance contracts does not apply (Article 59(1)(n) of the Codice del consumo, the Italian Consumer Code, Legislative Decree 206/2005): the cancellation terms set out above apply.
The tourist tax of the Municipality of Caorle, where due, is paid at the hotel at the rates set by the Municipality.
How we have made the site and booking accessible, and which alternative channels you can use, is explained on the Accessibility page. The processing of personal data is described in the privacy policy.
Page updated on 10 November 2026: you can print it or save it from your browser.